Return And Exchange Policy
An item is eligible for exchange or refund only if it fulfils the following conditions:
-Sold in a physically damaged condition.
-Has missing parts or accessories.
-Product packaging not opened, product not used.
In case that there is a quality concern or the above mention cases then our teams will examine the products returned to verify if the product is in a condition to be exchanged. We will then issue a product exchange with an authorization number for any product that is returned in a saleable and undamaged condition, in its original packaging, within 7 calendar days of the delivery date.
BodyHerbals Online is not responsible for damage after delivery.
Please allow one to three weeks from the day you return your package, for your request to be processed. You will be contacted once your return is complete.
Return/exchange requests that qualify as per the exceptions mentioned above are subject to an inspection and checking by the BodyHerbals Team. If you claim a leakage in the product or if it was damaged during the delivery process, please send us an email with the product and inner and outer packaging and the batch number, within 48 hours of the delivery. We shall take 48-72 hours to review the images and revert back.
Once the product for return is inspected and approved, the return will be initiated. No cash refunds are permitted.
-Sold in a physically damaged condition.
-Has missing parts or accessories.
-Product packaging not opened, product not used.
In case that there is a quality concern or the above mention cases then our teams will examine the products returned to verify if the product is in a condition to be exchanged. We will then issue a product exchange with an authorization number for any product that is returned in a saleable and undamaged condition, in its original packaging, within 7 calendar days of the delivery date.
BodyHerbals Online is not responsible for damage after delivery.
Please allow one to three weeks from the day you return your package, for your request to be processed. You will be contacted once your return is complete.
Return/exchange requests that qualify as per the exceptions mentioned above are subject to an inspection and checking by the BodyHerbals Team. If you claim a leakage in the product or if it was damaged during the delivery process, please send us an email with the product and inner and outer packaging and the batch number, within 48 hours of the delivery. We shall take 48-72 hours to review the images and revert back.
Once the product for return is inspected and approved, the return will be initiated. No cash refunds are permitted.